Tampilkan postingan dengan label smartphone. Tampilkan semua postingan
Tampilkan postingan dengan label smartphone. Tampilkan semua postingan

BBM On Android - The 1-Day Review

Posted by Unknown Selasa, 22 Oktober 2013 0 komentar

Alright, BBM is official and it's running on Android. It's not without tons of problems and hick-ups.  Basically, my marketing instinct considered BlackBerry is running a PR nightmare.

Here is my review for the 1-day experience with BBM.

Interface

It's cold and stiff. Even with the new design based on BB10 OS, BBM is too plain. Of course there are rooms for improvements:
- improve touch response
- inconsistent touch gesture access
- background customization
- less repetitive buttons
- larger emoticon (currently sooooo tiny)
- logical hidden menu
- cross apps sharing
- personalized status home page
- no tablet interface

The first thing I noticed was the hidden menu are repeating everywhere, such Invite button appears in 3 places despite 2 being hidden. So unnecessary, but it does hide the lack of additional features of BBM at first glance.

Fun factors when using the BBM is sorely missed. My wife is not tech savvy, but she immediately said she didn't like BBM within the first 2 minutes. Sure, BBM made Voice Note and Picture Sharing famous, but those are previous age features. Nowadays, messaging apps compete on video calls, video sharing, stickers, personalization, etc. The fun factors of messaging which make them "fun" to use.

And NO, BBM is designed for business is NOT a good reason for not including those features. It's like having a wedding cake without decorations, just the cake.

Network Communication

The legendary BlackBerry encryption and secure network is probably the only asset that BlackBerry has, which won't mean anything now with Samsung Knox and others producing similar security.  In fact, the communication slowed down by the process of cross network transfers.

A strange, if not a bug, anomaly is that BBM doesn't appear to have 'First In-First Out' traffic control over the messages typed in. Meaning if 1 message failed to be sent (maybe bad signal or interference), it will be sent later, much later than the next input you have typed in. This makes the conversation confusing to users and can cause misunderstandings. Business people won't like it. Even worse, those in romantic relationship will scream.

The Launch (Marketing Commentary)

Imagine you are launching a rocket to the moon, you will prepare everything and calculate every risk that can occur.  BlackBerry (previously RIM) should know that they don't have the infrastructure to contain to flood of users wanting to either use or try BBM, especially on Android environment.  Yet, the preparation was not well calculated. Disaster occured and they missed the launch event.

The second launch, they knew what to expect, again they failed to manage the risk. Instead of letting potential customers know ahead of tome there will be a line of waiting list for the pin registration, they just took it as it came to them. This mishap caused them loss of users. They should have more than 10 millions users within the first 10 hours if they managed it the right way from the beginning.  Blackberry is happy with nearly 5 millions users in 8 hours.  Even McDonald's gives us counters of how many burgers they served which is great PR for the Golden Arc brand.

Conclusion

BBM launch is a catastrophy and BBM is a major disappointment.  It's like witnessing an Ape Man walking in New York City.  BBM is still admiring the city, forgetting that they should have been the awe of competitors and users.

Will BBM survive the new messaging age?  If they are quick to improve BBM, maybe.  If their headstrong tradition dictates BBM is good enough, well, like I said before, we are witnessing history in the making. This is the 'do or die' time for BlackBerry.  Either we, the users, will attend a funeral soon or a celebration of success.


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Service Center Adventure Report

Posted by Unknown Jumat, 30 Agustus 2013 0 komentar
As you might know, I have been using various brand of mobile phones: Motorola, Apple, Samsung, BlackBerry, HTC and Asus. Part of buying a new phone is also to know what and how is their Service Center works. If your phone has problems, you ight need to face them.

Here are my Reviews on branded phone and their Service Center:

1. Motorola

I have used Motorola Milestone, the GSM version of the original Motorola Droid for international market, for about nearly 2 years. It was my first Android phone.
The phone unit is heavy for its size, being made mostly from metal. The physical keyboard added it's weight. However, I have never have any problem with this unit and never sent it to service center. Brilliant product.
However, Motorola Service Center in Indonesia can be considered rare and hard to find. I don't know whether they are confident of their products or just too expensive to open more.

2. Apple's iPad

Well, it's obviously not a phone and don't make calls. But it is a gadget using SIM card and mobile Internet, so I put it in this list.
Service Centers are spread well. Easy to find also, like in Ratu Plaza, Roxy and Mangga Dua. However, the spare parts are too expensive, the service time is too long coz they need to send it to Singapore.
Unit itself is sturdy as long as you don't drop it. If you do, you're out of luck and need to prepare for the headache of expensive replacement spare parts.

3. Samsung

My first Samsung smartphone is Samsung Galaxy Note N7000, I bought it at its launch after waiting in a long line.
Out of all the service centers, Samsung is probably has the best valued service centers. Easy to find, service is adequate, if not better than competitors, and considerably Fast. Faster than competitors. In max 4 days, you either get your phone fixed or get to know when it will be done. The spare parts, although some are expensive, are reasonably priced. You know you bought a good phone that gets the best after sales when you buy a Samsung smartphone.
Samsung Galaxy Note is famous for having charger USB connector problems. Mine was the power input board got fried. So know it and be prepared.

4. BlackBerry

Fast, but illegal. Confused? BlackBerry, like other American companies, underestimate the huge population number of Indonesia, hence they don't immediately open a Service Center. So tons of non-motorized service centers Pop out everywhere. If you want the authorized service center, your unit will be sent to Singapore.
About 5 years ago, they finally open an office in Jakarta and has several authorized services centers. Nice strategy, fast service means losing your warranty. But for customers, bad after sales services for years and years
All BlackBerry units have problems with the pointing tools, track balls or track pads.

5. HTC

Among all, I must congratulate HTC as the worst service center for international companies, even worse than the local ones.
The staffs are polite but always ask to wait. My phone was held for repaired for 2 months and was asked to wait for another month. Apparently, this happens all over the world. Better avoid HTC if you can.
HTC always have spare parts problems, whether it's the screen or the charger connector or whatever. However, they do creatively build a functional and useful smartphones among all brands.

6. Asus

Asus Padfone 2 can be considered a successful smartphone / tablet. However the unit is easily damaged. You dropped it, just cry and don't bother to repair it. The spare parts are expensive.
The service staffs are very friendly and they always do what they promised. However, Asus internal procedure is slow. It took them 1 week to diagnose the problem, 1 more week to repair it if they have the spare part.

7. Nokia

Is probably the most experienced and the most professional among all smartphone service centers. Their service centers are located in the busiest phone reseller centers and each region has at least 1.
You probably need to wait in a long line cause they have the most units of mobile phones sold, but the service is quick, polite, spare parts always ready, and reasonably priced.

I put Nokia Service Center as the best smartphone service center in Indonesia.

Other brands that I have not been able to review is Sony, Huawei, ZTE, and LG. I have never used any of their devices so it's not fair for me to review them.

So there, those are my reviews of smartphones' brands' service centers. Feel free to leave any comment and share your experience also.

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Review: Quick Keyboard Switch

Posted by Unknown Selasa, 23 Juli 2013 0 komentar
When you have at tablet, switching from landscape to portrait and vise versa sometimes causes problems in the form of keyboard functionality. In my case it gets worse since my Asus Padfone 2 can switch from smartphone OS to tablet OS. The problem is that smartphone keyboard buttons are too small for tablet, while tablet's keyboard buttons are too big for smartphone. Unfortunately, not all manufacturer provides settings for this small unforeseen necessity.

Solution a small application called Quick Keyboard Switch. This app practically a link to open up local & input setting by adding home screen widget, notification widget or just direct access to the app itself. That way, when you are to tablet or to smartphone mode, all you need to download is to quickly change the keyboard you want to use in each mode, without the need to go through the settings levels.



It is useful when you need to answer your email or editing a document quickly, since you can access it from notification pull down/up menu.

Quick Keyboard Switch has 2 versions available, free (with ads support) and paid version. Try the free on and start doing your typing quicker and easier.

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Review: Sony Xperia Z

Posted by Unknown Jumat, 19 Juli 2013 0 komentar
Sony Xperia Z is Sony's answer to Samsung Galaxy S4, HTC One and iPhone 5. Is it competitive or Sony struck dead end?



Design:
- beautiful and thoughful
- sharp edge, sharpest of all
- long and tall
- tends to be slippery when wet
- thin
- nice side buttons locations, need to get use to but at the end easy to access with left hand. Right handed users expect difficulty accessing due to awkward side buttons location
- the sides are made of plastic

Screen:
- 1080p is great for watching HD movies
- not bright enough. HTC One is the brightest
- slippery screen, no need scratch proof added screen protector
- I don't get what Bravia screen means since it's similar to others

Camera:
- poor quality, when captured picture zoomed, strange prism pixelation made the picture ugly

Speakers:
- loud enough, but not too loud
- it's a Sony without the Mega Bass, use headphone for more bass
- need to follow HTC to relocate speaker location

Functionality:
- Sony hit the jackpot by utilizing the common NFC with their other products for easy connections, the easiest to connect among the competitions.
- dust and water proof means active users, so office bound users only use this for fun, but you never know when you drop your phone by accident
- the glass screen is not truly shatter proof, only protected by additional layer. Beware
- quad-core is fast and responsive
- bloat ware, not favorite
- battery saving mode, similar to HTC One and Asus Padfone 2, screen off means all connections are down until you turn the screen back on. Power users might choose Samsung Galaxy S4 instead with replaceable battery
- external memory, yeay

So there, simple and short review on Sony Xperia Z. Highly recommended for clumsy and outdoor active users.

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Smartphone AND Tablet: The Unique Padfone 2

Posted by Unknown Jumat, 26 April 2013 0 komentar
Up until last year, the world smartphone or tablet users are given 2 major choices: own a smartphone and/or a tablet. Asus broke those dilemma and gave us Asus Padfone. It was okay at the market, but I woouldn't categorize it as successful however it did open a great freedom of option for users to have a smartphone that can also function as a tablet at the same time.

Asus Padfone 2 has just been released and I took a big chance in buying it as a replacement of my beloved Samsung Galaxy Note N7000.  Interestingly, my main reason to purchase Asus Padfone 2 is because 3 main reasons:

  1. Despite the drawback of not having replaceable battery, it combines 2 battery a 2,140 MAh and a 5,000 MAh.
  2. Despite of lacking external memory expansion, it does come in 64 GB which means more than satisfactory at current needs, at least for the next 2 years.
  3. It's a 4.7" phone and a 10" tablet at the same time, the dual personality that it's competitors are lacking.
Of course coming from SGNote, there are certain concerns that Asus Padfone 2 doesn't have like:
  1. SMemo and SNote
  2. SPen Stylus
Anyway, let's go deeper into the review, if you will, on the Asus Padfone 2.

Hardware:
- 1.5GHz quad-core processor is powerful enough for today's multi tasking 
- phone unit is thin enough with circular pattern back for easy 
- the rim of the phone unit is made of aluminum and felt easily scratched 
- tablet felt sturdy but also a bit weak construction-wise 
- excellent IPS screen, bright and clear, despite of only 1280x720 resolution 
- built in speaker  are excellent and loud, tablet is several notch louder with bigger speaker. The location of the speakers are easily covered when put on the table

Bloatware:
- only a little, webstorage, app locker, etc. The most useful feature is the floating windows apps that can be accessed from the bottom of the screen, but only has limited list of 
- power management is impressive although not the most thorough, mainly focus on power sharing and turning off network access for most apps during screen off. 

Headfi:
- for headphones users, I think Asus has put a good sound processor for enjoyment. It reproduce flatter frequency, bass are tight and clear, wonderful details for sound separation, no apparent sibilance. It is recommended to buy or download good music player to paring up the potential. 

Signal:
As usual like any other Android, standard sensitivity. 

Making calls:
Voice are clear and loud enough. It doesn't have move reduction so bear in mind when you are in busy place. My recommendation is to get a Plantronics or Jawbone bluetooth unit for comfort (check my review on some of them in this blog) 

Notable problems:
- tablet will always be 
- Beware the tablet screen is not very protected from wear and tear. It is easily cracked on 
- if you damaged either unit, it will be expensive to service it. 
- no accessories for protection, however a Samsung size tablet case will work. 

Those are my deeper review. My final recommendation is that this Asus Padfone 2 is designed for work and play and the same time, but it is not for children. 

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